Please note: Passport pick-up is no longer available at the Consular Agency
Services available
Services available |
Request an appointment through the contact form
Note: Emergency passports are only available at U.S. Embassy Bern.
Business Hours:
Business Hours :
IMPORTANT NOTICE: Services are available by appointment only
Emergency appointments can be made at the U.S. Embassy Bern – Online appointment System
Monday | 10:00 a.m. – 1.00 p.m. |
Tuesday | 10:00 a.m. – 1.00 p.m. |
Wednesday | 9:30 a.m. – 12:30 a.m. and 1.30 p.m. – 4.30 p.m. |
Thursday | 10:00 a.m. – 1.00 p.m. |
Friday | Closed |
Consular Agency Zurich is closed on U.S and Swiss/Local holidays.
Contact Information and Location
Appointment Request Form
Mailing Address:
U.S Consular Agency Zürich
Postfach 9017
3001 Bern
Location:
Dufourstrasse 101
3rd floor
8008 Zurich, Switzerland
Directions:
Take the Tram 2 or 4 Tram in the direction of Tiefenbrunnen to the stop “Feldeggstrasse”.
Payment Options
Payment Options:
Credit Cards |
We cannot accept contactless payment of any kind. |
Checks |
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Cash |
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Please note: We cannot perform any requested service until the correct fee for the full amount is paid.
Thank you for your understanding.
Processing time:
Please note: There is no expedited service outside the United States.
Processing time is approximately 3-4 Weeks
Please note: Processing times for all services are approximate. Times quoted should be used only as a guide.
Security Notice

Security Notice:
You may bring only one small (35cm x 30cm x 20cm) bag into the waiting room area. Multiple/larger bags are not permitted. One (1) mobile phone may be stored with Security.
You are not allowed to enter the U.S. Embassy / Consular Agency with any of the following item:
- Electronic or battery-operated devices, including mobile phones, digital diaries, digital watches, pagers, cameras, compact discs, laptops, portable music players and e-Readers
- Food and liquid items
- Sealed envelopes or packages
- Cigarettes, cigars, match boxes, e-cigarettes and lighters
- Sharp objects such as scissors, pen knives or nail files
- Weapons or explosive materials of any kind
Please note this list is not exhaustive. Other items may be prohibited at the discretion of the security staff. There is no facility at the U.S Embassy to store prohibited items. You must make arrangements to store these items before entering.
Visas and Renunciations: Please note the consular agency does not provide any immigrant/non-immigrant visa services or renunciations. Visa inquiries should be directed to the visa section at the U.S. Embassy in Bern.For renunciations, please visit our Loss of Nationality section.