Consular Agency Zurich

Please note: Passport pick-up is no longer available at the Consular Agency

Business Hours :

IMPORTANT NOTICE: Services are available by appointment only

Emergency appointments can be made at the U.S. Embassy Bern – Online appointment System

Monday 10:00 a.m. –  1.00 p.m.
Tuesday 10:00 a.m. –  1.00 p.m.
Wednesday 9:30 a.m. – 12:30 a.m. and 1.30 p.m. – 4.30 p.m.
Thursday 10:00 a.m. –  1.00 p.m.
Friday Closed

Consular Agency Zurich is closed on U.S and Swiss/Local holidays.

Appointment Request Form


Mailing Address: 
U.S Consular Agency Zürich
Postfach 9017
3001 Bern

Dufourstrasse 101
3rd floor
8008 Zurich, Switzerland

Take the Tram 2 or 4 Tram in the direction of Tiefenbrunnen to the stop “Feldeggstrasse”.

Payment Options:


Credit Cards
  • Credit Cards we can accept: Visa, MasterCard, American Express, Discover, Diners Club and prepaid credit cards and “Logoed” debit cards, i.e. debit cards displaying the Visa or MasterCard logo
  • In-person only (credit card holder must be present)
  • Charged in U.S. dollars
  • Exchange rates vary and fees may apply; please check with your credit service provider
  • Debit cards not accepted

We cannot accept contactless payment of any kind.

  • No checks of any kind
  • No cash of any currency


Please note: We cannot perform any requested service until the correct fee for the full amount is paid.
Thank you for your understanding.

Processing time:


Please note: There is no expedited service outside the United States.

Processing time is approximately 3-4 Weeks

Please note: Processing times for all services are approximate.  Times quoted should be used only as a guide.

Security Notice:




You may bring only one small (35cm x 30cm x 20cm) bag into the waiting room area.
Multiple/larger bags are not permitted. One (1) mobile phone may be stored with Security.

You are not allowed to enter the U.S. Embassy / Consular Agency with any of the following item:

  • Electronic or battery-operated devices, including mobile phones, digital diaries, digital  watches, pagers, cameras, compact discs, laptops, portable music players and e-Readers
  • Food and liquid items
  • Sealed envelopes or packages
  • Cigarettes, cigars, match boxes, e-cigarettes and lighters
  • Sharp objects such as scissors, pen knives or nail files
  • Weapons or explosive materials of any kind

Please note this list is not exhaustive.  Other items may be prohibited at the discretion of the security staff. There is no facility at the U.S Embassy to store prohibited items. You must make arrangements to store these items before entering.

Visas and Renunciations:  Please note the consular agency does not provide any immigrant/non-immigrant visa services or renunciations. Visa inquiries should be directed to the visa section at the U.S. Embassy in Bern.For renunciations, please visit our Loss of Nationality  section.