We require all customers to wear a face covering; children under six years old and those unable to wear a covering for medical reasons are exempt from this requirement. Please note that we do not provide masks and you need to bring your own.
Please also review the security notice
Please note: Passport pick-up is no longer available at the Consular Agency
10:00 a.m. until 1 p.m., Monday through Friday (by appointment only).
Consular Agency Zurich is closed on U.S and Swiss/Local holidays.
To schedule an appointment at the U.S. Embassy Bern please visit our website : Online appointment system
Services are by appointment only
Emergency appointments can be made at the U.S. Embassy Bern – Online appointment System
Contact Information and Location
U.S Consular Agency Zürich
8008 Zurich, Switzerland
Take the Tram 2 or 4 Tram in the direction of Tiefenbrunnen to the stop “Feldeggstrasse”.
Please note: We cannot perform any requested service until the correct fee for the full amount is paid.
Thank you for your understanding.
Please note: There is no expedited service outside the United States.
Processing time is approximately 3-4 Weeks
Please note: Processing times for all services are approximate. Times quoted should be used only as a guide.
You may bring only one small (35cm x 30cm x 20cm) bag into the waiting room area. Multiple/larger bags are not permitted. One (1) mobile phone may be stored with Security.
You are not allowed to enter the U.S. Embassy / Consular Agency with any of the following item:
- Electronic or battery-operated devices, including mobile phones, digital diaries, digital watches, pagers, cameras, compact discs, laptops, portable music players and e-Readers
- Food and liquid items
- Sealed envelopes or packages
- Cigarettes, cigars, match boxes, e-cigarettes and lighters
- Sharp objects such as scissors, pen knives or nail files
- Weapons or explosive materials of any kind
Please note this list is not exhaustive. Other items may be prohibited at the discretion of the security staff. There is no facility at the U.S Embassy to store prohibited items. You must make arrangements to store these items before entering.